Reference

Terms Conditions for Your tbaji com Account

These terms govern how you open and use your account, fund it through bKash Nagad Rocket, place bets on cricket and football markets, spin slots and join live tables. Eligibility depends on your local law and whether you are in a supported Bangladesh region.

Account access rulesDeposit & withdrawal termsBetting & game conductDispute resolution pathRegion eligibility
tbaji com Terms Conditions for Your tbaji com Account
TERMS HELP

Contact Us About These Terms

If any clause is unclear or you need to discuss eligibility, account limits, or a suspension decision, reach us through the channels below. Our team reviews term questions daily and replies with the specific section and reasoning behind each rule.

Live Chat Open the chat bubble at the bottom right of any page. Tell the agent which term or account action you are asking about and we will walk you through the clause and how it applies to your situation.
Email Support Write to our compliance desk with your registered email, account ID and the term reference. We respond within one business day with the full explanation and any documents you need to resolve the issue.
Help Centre Browse articles organized by topic: registration rules, payment-method restrictions, bet-void scenarios, bonus-abuse definitions and dispute timelines. Each article cites the relevant terms clause so you can cross-reference.
HOW WE ENFORCE

Our Approach to Fair Play and Compliance

We built these terms to keep the platform safe for everyone who funds an account with bKash Nagad Rocket and expects fair odds, clean game outcomes and prompt withdrawals. Every clause reflects either regulatory obligation or a pattern we have seen harm users or the platform. Here is how we apply them day to day.

Identity Verification

We check national ID or passport and a recent utility bill before approving your first withdrawal. This stops underage access, duplicate accounts and money-laundering risk, and it protects your balance from unauthorized claims if someone else tries to withdraw using…

Bet Integrity

Our sportsbook feeds come from licensed data providers; if a cricket or football fixture is voided by the league we void matching bets and return stakes.

Payment-Method Match

Withdrawals go back to the bKash Nagad Rocket number you deposited from unless that wallet is closed or blocked. This prevents third-party withdrawal fraud and satisfies anti-money-laundering rules.

Dispute Escalation

If you disagree with a voided bet, a bonus forfeit or an account suspension, reply to the notification email with your reasoning and any screenshots.

Common Questions About Our Terms

Eligibility depends on whether your specific location permits online wagering under local law and whether you are in a region we support. During registration we check your phone number and later verify your address document to confirm you meet both tests.

Our anti-fraud terms require withdrawals to return to the same payment method you deposited with. If your Nagad wallet is closed or you have a valid reason to switch, contact support with proof you own both numbers and we will manually approve the change.

We void bets when the official league declares a fixture abandoned, postponed beyond our reschedule window, or affected by a result-changing disciplinary ruling. The specific void trigger is listed in the bet-settlement email we send, citing the relevant terms clause.

We post any update on the terms page itself with a revision date at the top, and we send an in-account notification if the change affects deposits, withdrawals or bet rules. Continued use after the update date means you accept the new version.

Opening multiple accounts to claim the same promotion repeatedly, placing offsetting bets with a friend to clear wagering with no risk, or betting only on near-certain outcomes to meet rollover. Each pattern is defined in the bonus-conduct section and triggers forfeiture plus possible account closure.

Email support from your registered address with the subject line account closure request. We process it within two business days, send any remaining balance to your registered bKash Nagad or Rocket wallet, then lock the account so it cannot be reopened without formal review.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.