Browse the Most Common Account and Payment Questions
Most questions we get fall into a handful of areas: opening your account, funding it through bKash, Nagad or Rocket, cashing out what you've won, and getting help when something looks off. We've written each answer the way we'd explain it at the cashier desk — specific steps, no filler. For deposits, you send from your bKash or Nagad app to the
account number shown in the cashier, enter your PIN, and the balance shows up in your lobby wallet. Withdrawals go through a quick account-verification step before we process them, which keeps your wallet secure. If you're on mobile, the same flow works through your browser — no separate app download needed to reach the lobby or manage your wallet. Players in Dhaka
and elsewhere around Bangladesh use the same account path.
- bKash
- Nagad
- Rocket
- Mobile Browser Access