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How We Handle Your Account Information

We collect what we need to run your account, verify bKash or Nagad deposits, and keep your login secure. This policy explains what we gather, how we use it, and how you can request changes or deletion.

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tbaji com How We Handle Your Account Information

Security and Data Protection Measures

We encrypt payment details during bKash, Nagad, and Rocket transfers, hash your password so support staff cannot read it, and require OTP confirmation for withdrawal requests. Session data and login tokens expire after a period of inactivity. Here is how we protect each layer of your account.

Payment encryption

When you enter a bKash or Nagad account number, the form submits over an encrypted connection. We store only the last four digits in our database; the payment processor holds the full details in their secure vault.

Cookie scope

Session cookies keep you logged in and remember your selected language. Analytics cookies track page views to help us improve navigation. You can reject analytics cookies in the banner; the site will still work, though we cannot personalise your lobby order.

Withdrawal verification

Every withdrawal triggers an OTP sent to your registered mobile number. We match the number you provide against the one on file, then release funds to the same bKash, Nagad, or Rocket account you used for your last deposit.

Data retention

Active accounts keep full records. After you close your account, we archive bet history and payment logs for the minimum period our financial auditors require, then delete personally identifiable fields. Aggregated statistics remain for compliance reporting.

Privacy Questions and Data Requests

If you want to see what information we hold, correct a mistake in your profile, or request account deletion, reach us through any of these channels. Include your registered mobile number so we can verify ownership before sharing personal data.

Team online

Live chat

Open the chat widget in the bottom corner of any page, tell the agent you have a privacy or data request, and provide your mobile number for verification. Most requests are answered within one business day.

Email support

Send your request from the email linked to your account, or include your registered mobile number in the message. We reply to data access and deletion requests within five business days, depending on verification steps.

Account settings

Log in, go to the profile tab, and review the data we display. You can update your password, change your mobile number with OTP verification, or download a copy of your bet history and transaction log as a CSV file.

Privacy Policy Questions

We ask for your mobile number, a password, and your preferred payment method during sign-up. When you make a deposit via bKash, Nagad, or Rocket, we collect transaction details to verify the transfer and credit your account balance.

Yes. Log in and go to your profile settings to view basic account details and download your transaction history as a CSV. For a complete data report including login records and device information, contact support with your registered mobile number.

Contact support by live chat or email, confirm your identity with your registered mobile number, and ask for account closure. We will archive financial records as required by law, then delete personally identifiable fields within thirty days of closure.

We share transaction data with bKash, Nagad, and Rocket payment processors only when you initiate a deposit or withdrawal. We do not sell your data to advertisers or marketing platforms. Aggregated, anonymised statistics may be shared with game studios for reporting purposes.

Session cookies keep you logged in. Analytics cookies track page views to improve the lobby layout. You can disable analytics cookies in the banner without losing core functionality, though your language preference and lobby sorting will reset each visit.

Active accounts retain full records. If you close your account, we archive bet and payment logs for the period required by financial compliance standards, usually several years, then delete fields that identify you personally. Aggregated game statistics remain for audit purposes.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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